Epic Coverage is included with every Epic Australia Pass and provides protection across a range of qualifying Personal Refund Events and qualifying Resort Closure Events.
- Qualifying Personal Refund Events occur after you have purchased your pass and prevent you from using your Pass for a specified time frame during the applicable Core Season based on your Epic Coverage elections.
- Qualifying Resort Closure Events occur during the applicable Core Season for specified time frames and locations, and are dependent on your Epic Coverage elections.
Refunds are subject to eligibility, and are based on your Epic Coverage elections and the Epic Coverage Terms and Conditions.
The above is a high-level summary of qualifying events only. We recommend that you read the Terms and Conditions relevant to your Pass purchase for full details of the eligibility criteria and conditions relating to Personal Refund Events and Resort Closure Events, and how your Epic Coverage elections determine your eligibility for a refund.
Requests for cancellation under Epic Coverage must be made within specified timeframes and include documentation for eligibility verification.