What is a Mountain Access Card?
Previously known as an Epic Australia Pass card, Perisher card, Falls Creek or Hotham Snow Pass card.
Mountain Access Cards are used to hold your Epic Australia Pass lift access using RFID technology to provide easy access to lifts by scanning through gates at each lift.
Mountain Access Cards are allocated to one guest and can be reloaded from season to season. These cards cannot be shared between guests.
Account photo's are no longer printed onto your Mountain Access Card. You photo is stored only in your account and is visible to Ticket Scanning staff as you scan through gates at each lift for identification purposes.
For information on collecting your Mountain Access Card, please click here.
How do I use my Mountain Access Card?
For smooth lift access, please follow these tips:
- Check names printed on Mountain Access Cards and ensure each family member has their own
- Place the card in a pocket on the left-hand side of your body, above your waist
- Make sure to place the card away from mobile phones and credit cards, and only have one Mountain Access Card in your pocket - as having multiple cards may interfere with the scan
- As you approach the gate it will attempt to scan the card and either open the turnstile for a valid scan or remain closed for an invalid scan
- If an invalid scan is registered and the gate does not open, a staff member will be able to provide assistance
I have many Mountain Access Cards, which one do I use?
You may have several Mountain Access Cards attached to your account, however only one can be used per day. The card you first scan on any given day will be the active card for that day, you cannot have multiple cards in use simultaneously on the same day.
To remove old Mountain Access cards from your account please contact our Guest Services team here.
What happens if my Mountain Access Card is lost or stolen?
Your Epic Australia Pass Mountain Access Card is for your personal use only and is non-transferable to any other person.
You are responsible for promptly reporting if your Epic Australia Pass Mountain Access Card is lost, stolen or damaged by contacting our Guest Services team here.
Please note, you are liable for any use of your Epic Australia Pass that occurs while it is not in your possession unless you have already reported it lost or stolen. Use of your Epic Australia Pass by another person may result in the pass being confiscated and not re-issued.