As automated processing for final balance payments is currently underway, you will be temporarily unable to view or action your Payment Plan, including making a manual payment. We expect accounts to become accessible again from Thursday 7 May 2026.
There are a few common reasons why your final balance payment may have failed:
- Insufficient Funds
- Incorrect or expired payment method
To complete your final balance payment:
- Click here to sign in
- Select 'Purchases and Payment Plans'
- Click 'View Order Details'
- Click the 'Select to Pay' circle next to each Pass holder's name
- Select 'Pay Now'
- Select your preferred payment method and complete the payment