Updates that you can make in your account:
Once you have signed in to your account, you can update the following details. Simply select them from the menu, make your edits and click save.
- Payment Methods
- Contact Details
- Communication Preferences
Updates that must be completed with the assistance of the Epic Australia Pass team
You cannot update the following details in your own account:
- Name (i.e. incorrect spelling, marriage, or separation resulting in a name change)
- Date of Birth (i.e. incorrectly entered)
Please click here to contact the Epic Australia Pass team with the details that need to be updated along with your current account details (full name, date of birth and customer ID if known) and a copy of your current photo ID, and we will then complete these updates.
Please note: Products are non-transferable, and names cannot be changed for this purpose.